Privacy policy

Privacy Policy

Last updated: April 2026

1. Information We Collect

When you make a purchase from our store, we collect the personal information you provide during checkout — including your name, billing and shipping addresses, phone number, and email address.

When you browse our website, we automatically receive your IP address and browser data to help us improve navigation, security, and compatibility.

If you subscribe to our newsletter, we may send you occasional emails about new products, promotions, or updates. You can unsubscribe at any time.

2. Legal Basis for Processing

We collect and process your data in accordance with international privacy laws, including:

  • The General Data Protection Regulation (GDPR) of the European Union.
  • The California Consumer Privacy Act (CCPA).
  • Brazil's General Data Protection Law (LGPD).
  • China's Personal Information Protection Act (PIPL).

The legal basis for processing includes:

  • Contract execution (fulfillment of your request).
  • Compliance with legal obligations (tax, fraud prevention).
  • Legitimate interest (business analysis, security).
  • Consent (newsletter subscriptions or optional marketing).

3. Consent

How do we obtain your consent? By completing a purchase or submitting your personal data, you authorize us to use that data for the specific purpose of providing and fulfilling our service.

If we request your information for other reasons (for example, marketing), we will ask for your explicit consent or provide an easy option to unsubscribe.

How can you withdraw your consent? You can withdraw your consent or request the deletion of your data at any time by contacting contact@jamesclubco.com. Requests will be processed within a reasonable timeframe and in accordance with applicable law.

4. Dissemination

We may disclose your personal data if required by law or if you violate our Terms of Service. James Club does not sell, rent, or trade personal data with third parties for marketing purposes.

5. Platform and Payment Security

Our website is hosted by Shopify Inc., which provides the e-commerce infrastructure for our global operations. All customer data is securely stored in Shopify's encrypted databases and protected by firewalls.

If you use a direct payment method, your data is encrypted using PCI-DSS (Payment Card Industry Data Security Standards), administered by the PCI Security Standards Council (Visa, Mastercard, American Express, Discover). James Club never stores or accesses complete payment details.

For more information, you can review Shopify's Privacy Policy.

6. Third-Party Services

We only collaborate with trusted third parties — such as payment processors, logistics companies, and analytics providers. Each partner collects and processes only the data necessary to provide their service.

Some service providers operate in jurisdictions outside your country. In these cases, your information may be subject to the data protection laws of those territories (e.g., United States, United Kingdom, or Hong Kong). James Club ensures that all international transfers comply with the safeguards required by the GDPR and equivalent laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected — including legal, accounting, or reporting requirements.

Normally:

  • Order and transaction data: kept for 5 years (to comply with tax and warranty obligations).
  • Marketing data: kept until you withdraw your consent or unsubscribe.
  • Account data: deleted upon request or after a long period of inactivity.

8. Your Rights

Depending on your jurisdiction, you have the following rights:

  • Access to your personal data.
  • Correction of inaccurate or incomplete information.
  • Exclusion ("right to be forgotten").
  • Restriction or objection to processing.
  • Data portability to another service provider.
  • Opt out of receiving direct marketing or automated decisions.

You can exercise these rights by sending an email to contact@jamesclubco.com. We may request identification to verify your request for security reasons.

9. Security Measures

We apply industry-standard security protocols, including SSL encryption, AES-256 data storage, and continuous system monitoring. While no system is entirely immune to breaches, we take all reasonable precautions to ensure the confidentiality and integrity of your information.

10. Cookies

We use cookies to improve website functionality, remember preferences, and analyze traffic. You can manage or disable cookies in your browser settings.

Examples of cookies used:

  • _session_id: Keeps the checkout session open.
  • _shopify_visit: Tracks website visits for analytics.
  • cart: Stores the contents of your cart for your next session.

11. Age of Consent

By using this website, you confirm that you are of legal age in your country of residence or that you have parental consent to allow minors to use the website.

12. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. Significant updates will be communicated via email or on the homepage.

If James Club merges with or is acquired by another entity, your data may be transferred to ensure continuity of service under equivalent protection standards.

13. Contact Us

For questions, requests, or complaints related to this Privacy Policy, please contact us:

James Club – Data Protection Office Email: contact@jamesclubco.com Website: www.jamesclubco.com

We take your privacy seriously and are committed to protecting your trust.